Privacy policy
Privacy Policy
This Privacy Policy outlines how and when we collect, use, and share information when you make a purchase from Parvati Jewels, contact us, or otherwise use our services through our Shopify store.
Third-Party Practices: Please note that this Privacy Policy does not apply to third-party practices beyond our control, including Shopify or any third-party services you may access through our Shopify store. You can refer to Shopify's Privacy Policy to understand their privacy practices.
Information We Collect
To fulfill your order, you need to provide us with certain information necessary for processing, such as your name, email address, postal address, payment information, and details of the products you're ordering. Additionally, you may choose to provide us with extra personal information, especially for custom orders, by directly contacting us.
Why We Need Your Information and How We Use It
We collect, use, and share your information for various purposes, including:
-Providing Services: We use your information to fulfill orders, resolve disputes, and provide customer support.
- Consent: If you've given your affirmative consent, we may use your information, which you can revoke at any time.
- Legal Obligations: We may need to use your information to comply with legal obligations, such as tax laws.
- Legitimate Interests: We may use your information for our legitimate interests, such as improving our services and complying with Shopify's policies.
Information Sharing and Disclosure
Your information is vital for our business, and we share it only under specific circumstances:
- Shopify: We share information with Shopify as necessary to provide our services and comply with Shopify's policies.
- Service Provider: We may engage trusted third-party service providers, such as delivery companies, and share your information with them to perform these services.
- Business Transfers: In the event of a sale or merger, we may disclose your information as part of that transaction, as permitted by law.
- Legal Compliance: We may collect, use, retain, and share your information if reasonably necessary to respond to legal processes, enforce agreements, or protect the rights and safety of our customers.
Data Retention
We retain your personal information only for as long as necessary to provide our services and as described in our Privacy Policy. We may also be required to retain information to comply with legal and regulatory obligations, resolve disputes, and enforce agreements.
Your Rights
If you reside in certain territories, including India, you have rights concerning your personal information:
- Access: You may have the right to access and receive a copy of the personal information we hold about you.
- Change, Restrict, Delete: You may also have rights to change, restrict our use of, or delete your personal information.
- Object: You can object to our processing of your information in certain cases.
- Complain: If you're in the EU and have concerns about our use of your information, you have the right to lodge a complaint with your local data protection authority.
Contact Us
For matters related to data protection, Parvati Jewels is the data controller. If you have any questions or concerns regarding our Privacy Policy or the handling of your personal information, you can contact us at [officialparvatijewels@gmail.com]. Alternatively, you can reach us via mail at: [adityaaasoni15@gmail.com]
- We reserve the right to update or modify this refund policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.